Need help?

Servicing, faults, warranty, parts or a general question. Tell us what you need and we'll take you to the right form - no dead ends, no transfers.

0Service centres nationwide

0+Years servicing experience

All brandsServiced in-house, not just JB

1 formFor every request - no transfers

Not an owner yet?

Thinking about buying?

01Book a showroom visitSee the range in person at your nearest showroom. No sales pressure.Book a visit02Download a brochureFull specs, layouts and pricing - sent straight to your inbox as a PDF.Get the brochure03Finance your vanEstimate your weekly repayments, then request a tailored quote from our finance partner.Get a finance quote04Enquire about a modelQuestions on specs, layouts or availability? Send them through and a specialist gets back to you.Make an enquiry

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What can we help with?

01Book a serviceScheduled maintenance, your 1,000km first service or annual check.Book a service02Warranty claimA formal claim for repair or replacement under your warranty.Make a claim03Parts & accessoriesGenuine parts, spares and accessories to keep your van going.Enquire about parts04Something elseA general question, feedback, or anything not covered above.Get in touch05Not sure?Answer one quick question and we'll point you the right way.Ask AI Concierge

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Find your nearestservice centre

Service, warranty and insurance work - on every brand - across 15 centres. Find your nearest and book direct.

1Campbellfield2040-2060 Sydney Road, Campbellfield VIC 3061Book here2Pakenham55-57 Commercial Drive, Pakenham VIC 3810Book here3Sydney13/20 Lemko Pl, Penrith, NSW, 2750Book here4Newcastle2256 Pacific Highway, Heatherbrae NSW 2324Book here5Wagga Wagga365 Edward Street, Wagga Wagga NSW 2650Book here6Brisbane284 Bruce Highway Eastern Service Road, Burpengary QLD 4504Book here7Gold Coast21 Dixon Street, Yatala QLD 4207Book here8Mackay158 Maggiolo Drive, Mackay QLD 4740Book here9Townsville590 Ingham Road, Mount St John QLD 4818Book here10Perth28-32 Brookland Street, Beckenham WA 6107Book here11AdelaideUnit 5, 11-31 Port Wakefield Road, Gepps Cross SA 5094Book here12Darwin910 Stuart Highway, Pinelands NT 0829Book here13Pilbara3756 Cajarina Road, Wedgefield WA 6721Book here14Auckland66 Small Road, Silverdale, 0932, New ZealandBook here15Christchurch519 Moorhouse Avenue, Waltham, Christchurch 8011, New ZealandBook here

FAQ's

FAQ.

Got questions? We've got answers. Everything you need to know.

See all FAQ's

It's on the compliance plate — usually on the A-frame at the front of the van, or inside a front cupboard. Having it handy lets us pull your file faster when you book.

Yes. Our service centres handle all makes — not just JB — for servicing, repairs and insurance work.

Yes. Bring it to any of our service centres — whether you're the original owner or not.

Keeping to the recommended service schedule is part of keeping your factory warranty valid. See the full warranty terms for exactly what's covered.

We call back service requests the next business day, and reply to general enquiries within one to two business days.

Direct line

Prefer to talk to us?

Got questions? We've got answers. Everything you need to know.

JB Caravans showroom in Campbellfield
Call us1800 991 169

Mon–Fri 8am–5pm AEST

Emailenquiries@jbcaravans.com.au

Replies in 1–2 business days

Visit

2040 – 2060 Sydney Rd, Campbellfield, VIC, 3061

Drop-ins welcome in business hours

Backed by JB Group

JB Caravans is one of six brands built and backed by one Australian group.

Facts you can check · as at Aug 2026